Due to the intimate nature of our products, ALL SALES ARE FINAL for hygiene and safety reasons. However, we accept returns and replacements under the following conditions:
✅ Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 48 hours of delivery with photos for a replacement. ✅ Wrong Item Received: If we send the wrong item, we will cover the cost of return shipping and send the correct product.
🚫 Non-Returnable Items:
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Opened or used products
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Items without original packaging
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Clearance or sale items
📧 Contact Us: Email support@adultstoysonline.com for assistance.